Frequently Asked Questions

Have Any Questions?

FAQ's

How old do you have to be to rent a room at The Grand Resort Hotel?

You have to be 18 years of age with a valid government issued ID. And a valid form of payment. Parents can’t rent the room for them and leave.

Can I drop off my kids or do I need to go in?

All children under the age of 14 MUST be accompanied by an adult age 18 or older. Everyone entering the park must purchase admission. Children under 2 years of age are free of charge.

What happens if a wristband needs to be adjusted or is lost?

Guests with a wristband in need of an adjustment must have the Front Desk remove and replace the wristband for a $5.00 charge. Lost wristbands will be replaced with a full price day pass fee.

How many people do your guest rooms accommodate?

The guest rooms at The Grand Resort Hotel are able to accommodate 4 guests. Rollaway beds cannot be placed in rooms with two double beds for our guests safety.

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Get cozy and experience luxury. Plan your stay at Grand Resort.