Frequently Asked Questions
Have Any Questions?
How old do you have to be to rent a room at The Grand Resort Hotel?
You have to be 18 years of age with a valid government issued ID. And a valid form of payment. Parents can’t rent the room for them and leave.
Can I drop off my kids or do I need to go in?
All children under the age of 14 MUST be accompanied by an adult age 18 or older. Everyone entering the park must purchase admission. Children under 2 years of age are free of charge.
What happens if a wristband needs to be adjusted or is lost?
Guests with a wristband in need of an adjustment must have the Front Desk remove and replace the wristband for a $5.00 charge. Lost wristbands will be replaced with a full price day pass fee.
How many people do your guest rooms accommodate?
The guest rooms at The Grand Resort Hotel are able to accommodate 4 guests. Rollaway beds cannot be placed in rooms with two double beds for our guests safety.
Plan an Unforgettable Stay Today!
Get cozy and experience luxury. Plan your stay at Grand Resort.